Our guest today is Karyn Ross of Karyn Ross Consulting. She is a long-time lean practitioner and author of several books.
Karyn speaks about her experience venturing into entrepreneurship at the age of 55 and how she moved beyond judgement and her own inner critic to create the successful busines she has today.
In this episode you learn about:
Venturing into entrepreneurship at age 55 (1:30)
Karen’s experience with her first business mentor (3:40)
Using lean principles to build a business (6:37)
Failing fast to learn quickly and continuously improve (9:23)
Realistic assumptions when starting out to avoid getting discouraged at the onset (11:48)
Growing a business is like growing a plant (13:48)
Importance of women helping women (15:16)
PDCA (Plan – Do – Check – Act) briefly explained (16:10)
Karyn’s company (16:34)
Karen’s contact information:
https://www.karynrossconsulting.com
https://www.kindleadership.org
https://www.linkedin.com/in/krclean4service/
Karyn’s books:
The Toyota Way to Service Excellence – Lean Transformation in Service Organizations (co-authored with Jeffrey K. Liker)
How to Coach for Creativity and Service Excellence
The Kind Leader: A Practical Guide to Eliminating Fear, CreatingTrust and Leading with Kindness
Our guest today is Karyn Ross of Karyn Ross Consulting. She is a long-time lean practitioner and author of several books.
Karyn speaks about her experience venturing into entrepreneurship at the age of 55 and how she moved beyond judgement and her own inner critic to create the successful busines she has today.
In this episode you learn about:
Venturing into entrepreneurship at age 55 (1:30)
Karen’s experience with her first business mentor (3:40)
Using lean principles to build a business (6:37)
Failing fast to learn quickly and continuously improve (9:23)
Realistic assumptions when starting out to avoid getting discouraged at the onset (11:48)
Growing a business is like growing a plant (13:48)
Importance of women helping women (15:16)
PDCA (Plan – Do – Check – Act) briefly explained (16:10)
Karyn’s company (16:34)
Karen’s contact information:
https://www.karynrossconsulting.com
https://www.kindleadership.org
https://www.linkedin.com/in/krclean4service/
Karyn’s books:
The Toyota Way to Service Excellence – Lean Transformation in Service Organizations (co-authored with Jeffrey K. Liker)
How to Coach for Creativity and Service Excellence
The Kind Leader: A Practical Guide to Eliminating Fear, CreatingTrust and Leading with Kindness